Question 1

How does vehicle transport work on MotorMoves?

Accepted Answer

Post your transport job for free with your vehicle details and pickup/delivery locations. Verified transport providers will review your listing and send competitive quotes. You compare prices, read reviews, and choose the best provider for your needs.

Question 2

How much does vehicle transport cost in the UK?

Accepted Answer

Costs vary based on distance, vehicle type, transport method, and urgency. Typical UK transport ranges from around £1.00 to £2.00 per mile for standard vehicles. Get accurate quotes by posting your job - providers compete for your business, ensuring you get the best price.

Question 3

How long does vehicle transport take?

Accepted Answer

Domestic UK transport typically takes 1-5 days depending on distance, provider availability, and your flexibility on dates. Most journeys within mainland UK can be completed within 2-3 days. Urgent same-day or next-day transport is available at premium rates.

Question 4

Is my vehicle insured during transport?

Accepted Answer

Yes, all verified providers on MotorMoves carry goods in transit insurance. You can view insurance details on each provider's profile, including their coverage limits. We recommend checking the provider's insurance cover matches your vehicle's value.

Question 5

What vehicles can be transported?

Accepted Answer

MotorMoves supports all vehicle types including cars, motorcycles, vans, boats, motorhomes, caravans, plant machinery, and specialist vehicles. Whether it's a daily driver, classic car, or non-runner, our providers can help.

Question 6

Can you transport non-running vehicles?

Accepted Answer

Absolutely. Many of our providers specialise in transporting non-runners, accident-damaged vehicles, and project cars. Simply indicate your vehicle's condition when creating your listing so providers can quote accurately.

Question 7

What transport methods are available?

Accepted Answer

Options include open trailer (most cost-effective), enclosed trailer (full weather protection for classics/prestige vehicles), driven transport (for running vehicles), and flatbed recovery. Specify your preference when posting or let providers recommend the best method.

Question 8

How do I prepare my vehicle for transport?

Accepted Answer

Remove personal items, note any existing damage with photos, ensure fuel is at minimum level (1/4 tank or less), disable aftermarket alarms, and have keys ready. For non-runners, ensure the vehicle can roll and steer.

Question 9

Do I need to be present for collection and delivery?

Accepted Answer

Not necessarily. You can arrange for someone else to hand over/receive the vehicle. Many providers can collect from dealerships, auctions, or agreed locations. Just ensure keys are available and the provider knows who to contact.

Question 10

What documents do I need?

Accepted Answer

Have your V5C registration document available and proof of ownership if required. For auction purchases, the auction paperwork will suffice. Providers may request to see ID to verify authorisation for collection.

Question 11

How do I choose the right transport provider?

Accepted Answer

Compare quotes, read customer reviews, check ratings and completed job counts on provider profiles. Look for verified providers with appropriate insurance cover. Don't hesitate to message providers with questions before accepting a quote.

Question 12

What if my vehicle is damaged during transport?

Accepted Answer

All our verified providers carry insurance. Inspect your vehicle thoroughly upon delivery and note any new damage before signing. Report issues immediately to the provider and document everything with photos. Providers will guide you through their claims process.

Question 13

Can I track my vehicle during transport?

Accepted Answer

Most providers offer updates throughout the journey. You can communicate directly with your chosen provider through MotorMoves messaging to get real-time updates on pickup, transit, and estimated delivery times.

Question 14

What areas do you cover?

Accepted Answer

MotorMoves covers all of the UK including Scotland, Wales, Northern Ireland, and offshore islands. Many providers also offer European transport to destinations across the continent.

Question 15

How do payments work?

Accepted Answer

When you accept a quote, a small listing fee is charged through our secure Stripe payment system. The transport cost itself is typically paid directly to the provider upon completion - terms vary by provider.

Question 16

Can I cancel my booking?

Accepted Answer

Cancellation policies vary by provider and timing. Contact your provider as soon as possible if you need to cancel. Last-minute cancellations may incur charges. Check with your chosen provider for their specific terms.

Question 17

Are classic and prestige vehicles handled specially?

Accepted Answer

Yes. For high-value, classic, or prestige vehicles, we recommend requesting enclosed transport. Many providers specialise in classic car transport with appropriate equipment, experience, and enhanced insurance cover.

Question 18

What happens if there's a delay?

Accepted Answer

Providers will communicate any delays and revised timescales. Weather, traffic, and mechanical issues can occasionally cause delays. Legitimate delays are covered by most provider policies, but always clarify terms when booking.

Question 19

Can I transport a vehicle I've bought online?

Accepted Answer

Absolutely. This is one of the most common uses. Simply provide the seller's address as pickup location and your address for delivery. Coordinate with the seller to ensure keys and documents are ready for collection.

Question 20

Is MotorMoves free to use for vehicle owners?

Accepted Answer

Yes, posting your transport listing is completely free. You only pay a small listing fee when you accept a quote you're happy with. There are no hidden charges or subscription fees for vehicle owners.

Question 21

How much does motorcycle transport cost in the UK?

Accepted Answer

UK motorcycle transport typically costs around 55p per mile on average. Short journeys cost more per mile, while long-distance transport is more economical. Expect to pay from around £100-150 for local moves, or £200-350 for cross-country transport.

Question 22

How are motorcycles secured during transport?

Accepted Answer

Motorcycles are secured using wheel chocks, high-tensile straps (500-800kg break strain), and professional tie-down points. Straps secure the frame - never handlebars or forks. Transport vehicles are specifically designed for motorcycles.

Question 23

Can non-running motorcycles be transported?

Accepted Answer

Yes. Providers can transport non-runners, project bikes, and partially assembled motorcycles. Let providers know the condition so they can bring appropriate equipment and quote accurately.

Question 24

Should I drain fuel before motorcycle transport?

Accepted Answer

Reduce fuel to minimum levels - around 1/4 tank or less is ideal. This reduces weight and minimises spillage risk. For international shipping, fuel must be completely drained.

Question 25

Is enclosed transport available for motorcycles?

Accepted Answer

Yes. Enclosed transport offers full protection from weather and road debris, ideal for classic bikes, high-value machines, or pristine restorations. Specify enclosed transport when requesting quotes.

Question 26

Can I send gear and accessories with my motorcycle?

Accepted Answer

Small items like helmets, leathers, and covers are usually included at no extra charge. Large parts (spare engines, tanks, frames) may be charged as additional items. Check with your provider.

Question 27

How do I prepare my motorcycle for transport?

Accepted Answer

Remove or secure loose items, reduce fuel levels, provide keys if locks are engaged, take photos documenting current condition, and ensure the bike can roll and steer (for non-runners, this may not be possible).

Question 28

Is my motorcycle insured during transport?

Accepted Answer

All verified MotorMoves providers carry goods in transit insurance. Check the provider's profile for their insurance coverage limits and ensure it's adequate for your motorcycle's value.

Question 29

Can you transport motorcycles internationally?

Accepted Answer

Yes. Many providers offer European road transport (2-5 days) or worldwide shipping via sea freight. International shipping requires additional documentation and customs clearance. Contact providers for specific routes.

Question 30

What if my motorcycle is damaged during transport?

Accepted Answer

Inspect carefully upon delivery before signing acceptance. Document any new damage with photos and report immediately to the provider. All verified providers have claims processes and insurance to cover legitimate damage claims.

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